Safe Play
At isd7, we believe that gaming should always be entertaining — never a source of stress, financial harm or relationship damage. This page outlines our commitment to responsible gambling and the tools we make available to every user on our platform.
18+ ONLY — Adults Only. Local laws may restrict gambling.Core Principles
The six pillars below define how isd7 approaches responsible gambling across every aspect of the platform — from account controls to proactive monitoring and support resources.
The isd7 platform is strictly for adults aged 18 and over, or the higher minimum required by the applicable operator or licence jurisdiction. Age is verified at registration and during KYC review. Any account found to belong to a minor is closed immediately.
Set daily, weekly or monthly caps on how much you deposit or lose. Limits take effect immediately when reduced and can only be increased after a mandatory cooling-off period — never on the spot. Your financial safety comes first.
Set a maximum session duration and receive on-screen alerts when your time is running short. Automatic log-out after a defined period ensures you stay in control of how long you spend on the platform each day.
Voluntarily exclude yourself from isd7 for a fixed period — ranging from 24 hours to six months — or request a permanent self-exclusion. During exclusion, you will not receive marketing communications and your access to the platform will be suspended immediately.
Enable regular pop-up reminders that display how long you have been playing and how much you have wagered in the current session. Reality checks are a simple but effective way to stay grounded and make conscious decisions about continuing play.
Our support team is available around the clock via live chat through your account dashboard. If you have concerns about your gambling behaviour or want help activating any responsible gambling tool, our team will assist you promptly and without judgement.
Account Controls
The table below summarises the responsible gambling controls accessible from the isd7 account dashboard. All tools are available at no cost and can be activated at any time.
| Tool | Options | Status |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly (PKR) | Available |
| Loss Limit | Daily / Weekly / Monthly (PKR) | Available |
| Wager Limit | Per bet / Daily / Weekly | Available |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Available |
| Reality Check Reminder | Every 15 / 30 / 60 minutes | Available |
| Cool-off Period | 24 hrs / 48 hrs / 7 days / 30 days | Available |
| Self-Exclusion | 1 month / 3 months / 6 months / Permanent | Available |
Important: Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory cooling-off period to give you time to reconsider. Permanent self-exclusion cannot be reversed — please consider this carefully before requesting it.
Step by Step
Activating responsible gambling tools on isd7 is straightforward. Follow the steps below or contact support at [email protected] for direct assistance.
Access the isd7 platform from your mobile browser or desktop and sign in with your registered credentials.
From your account dashboard, locate the "Responsible Gambling" or "Safe Play" section in the account settings menu.
Select from deposit limits, loss limits, session time controls, reality checks, cool-off periods or self-exclusion — or activate multiple tools simultaneously.
Enter the PKR amount or time duration that suits your personal circumstances. The platform will prompt you to confirm before saving.
Your limit or exclusion is applied immediately upon confirmation. You will receive an on-screen acknowledgement and, where applicable, an email confirmation to your registered address.
If you cannot locate these settings or require urgent assistance, contact our support team via live chat on your dashboard. We are available 24/7 and will help you apply any control right away.
Know the Signs
Problem gambling can affect anyone, regardless of income, background or experience. It can develop gradually and may not always be obvious. The warning signs below are commonly associated with gambling behaviour that has moved beyond healthy recreation. If several of these apply to you — or someone you know — it may be time to seek support.
If several of these signs apply to you: Please use isd7's self-exclusion tool immediately and consider reaching out to a professional support service in your area. You can also contact our support team at [email protected] — we will help you apply account restrictions without delay and without judgement.
Self-Assessment
Honest answers to these questions can help you reflect on your gambling habits. There are no right or wrong answers — this is for your own awareness only.
Child Safety
isd7 takes the protection of minors extremely seriously. Access to the Platform is restricted to adults aged 18 or over, or the higher minimum required by the applicable operator or licence jurisdiction. We implement the following measures to prevent underage access:
Every new account is subject to age verification during registration. Users who cannot confirm they meet the minimum age requirement are denied access and their account is not created.
Identity documents — such as CNIC (Computerised National Identity Card) or passport — are reviewed during KYC verification to confirm both identity and date of birth before withdrawals are processed.
If you share a device with children or younger family members, we strongly recommend enabling parental control software on that device to prevent access to gambling platforms. Keeping your isd7 login credentials private is equally important.
If we identify or are notified that a minor has registered an account, that account is closed immediately, any associated funds are handled in accordance with applicable regulations, and the matter is escalated as required by law.
Getting Help
If you feel that gambling is negatively affecting your life or the life of someone close to you, professional help is available. isd7 encourages all users who are experiencing difficulties to reach out — both to our own support team and to independent responsible gambling organisations. The names below are provided for informational context only; availability and scope of services may vary by location and are not verified by isd7.
Note: isd7 is not affiliated with any of the organisations mentioned below and cannot guarantee the accuracy of information about third-party services. Users should independently verify the availability and contact details of any support organisation relevant to their location.
An internationally recognised responsible gambling support organisation providing counselling, a helpline and online chat services for individuals affected by problem gambling. Services are primarily UK-based but offer international online resources.
A fellowship-based support group with an internationally available 12-step programme for individuals seeking to address compulsive gambling. Online meetings and resources are accessible in many countries and regions.
Provides free, confidential information, advice and support for anyone concerned about their own or someone else's gambling. Online resources are widely available and cover a range of gambling-related concerns.
Our own support team is available 24/7 via live chat on your account dashboard. For responsible gambling concerns, you can also write to us at [email protected] — we will respond promptly and treat all communications with strict confidentiality.
Pakistani Users: If you are based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or elsewhere in Pakistan and are concerned about your gambling habits, we encourage you to speak with a qualified mental health professional in your area. isd7's support team can help you apply account restrictions immediately while you seek further guidance.
Set your limits before you play, stay aware of your habits, and remember that isd7's responsible gambling tools are always one tap away in your account dashboard. If you need help, we are here.